What is "Stay In The Heart of" ?
StayintheHeartof is a complete vacation holiday rental service provided by Matthew Winckless. Our service exclusively allows people to enjoy the very best holiday accommodation during their stays in wonderful holiday destinations by allowing them to stay in our own private apartments which have been specified to the very highest standards for the enjoyment of ourselves, our children and our guests.
Frequently Asked Questions
Can we stay for less than one week?
Yes, you can stay for as long or short a period as you like. However there is a minimum charge for any stay which varies depending on the time of year. We also offer large discounts for long stays of two weeks or more. Just contact us to confirm availability, prices, and how to book.
What is included in the price?
Our price includes absolutely everything, including our English speaking representative meeting you on arrival to show you around and answer all of your questions. It also includes all utilities as well as cleaning the apartment before and after your stay. Your bed will also be freshly made up with fine linen and you'll have large Egyptian cotton towels. Wifi internet, cots, highchairs, English TV, etc.. are all included. You will also have our local representative's and our personal contact mobile numbers to use during your stay, in case you need to deal with any difficulties that may arise.
PROVIDING YOU CHECK IN AND OUT AT THE NORMAL TIMES AND LEAVE THE APARTMENT IN A CLEAN AND TIDY CONDITION WHEN YOU LEAVE THERE WIL BE NO OTHER LOCALLY PAYABLE TAXES or CHARGES, once you have booked that's it, no more costs.
How do I book?
You can book on-line at any time as availability and prices are up to date and any special offers available are automatically added. If you have any difficulties you can contact us by e-mail or phone and we will help you process your booking. The price you are quoted is the price you pay only plus a damage deposit of 200 GBP which is fully refunded after your stay.
How do I pay?
We accept online payment through all major credit and debit cards from most countries. You can also pay with your card over the phone. We accept PayPal and we accept bank transfer in Euros or British Pounds.
Can I pay in my own currency?
Yes, If you pay by credit card you will pay the amount in GPB but it will be automatically converted to your own currency by your bank. You can also pay directly in either GBP or Euros by bank transfer.
How will I know how to get to the holiday apartment?
Once we have received your booking, you will receive detailed information about what to do when you arrive and how to contact us during your stay. You will be met at the apartment on arrival and personally shown around so you will be able to ask any questions about the holiday apartment or nearby amenities.
What if I need to cancel?
Any moneys paid on booking the apartment are not refundable apart from damage deposit which is refunded after your stay.If you wish to claim for any lost monies through your insurance company due to events outside your control then we will assist you where we can.
Are pets allowed in the holiday apartments?
For the benefit of all our guests we are afraid pets are not permited in the apartment.
Is smoking allowed in the holiday apartments?
For the benefit of all our guests smoking is not permitted in the apartment.
Is there Wi-Fi in the apartments?
Yes all our apartments have free WiFi Internet.
Is there TV in the holiday apartments?
Yes all our apartments have English television.
What appliances are in the holiday apartment?
Our apartments have most appliances that you will need, including dishwasher, washing machine, vacuum cleaner, hair drier (good ones!), iron, fridge, freezer, kettle, hob, oven, extractor hood, CD/DVD, satelite TV/Radio, food blender etc..
What floor is the apartment on?
Nice Paillon holiday apartment is on the 1st floor above street level (this is 2nd floor on the US system), Brighton Asta holiday apartment is on the 6th floor and Brighton Bella Vista holiday apartment is on the 8th. All our apartments have lift/elevator access from street level to the apartment level.
Is there air-conditiong and heating in the apartment?
All our apartments have an advanced central heating systems, Nice Paillon also has air-conditioning including main living area and individual bedroom controls for perfect temperature for everyones own preference.
I'm driving, where can I park?
Due to the apartments excellent central location and excellent public transport you will not need a car to get around Nice or Brighton. However if you are driving or have hired a car for a few days, the nearest car park to the apartment in Nice is the the secure Massena public car park which is less than 200m away on in Brighton you will find the Regancy Square underground car park very convenient.
What are the terms and conditions of booking?
StayintheHeartof is a complete vacation holiday rental service provided by Matthew Winckless. Our service exclusively allows people to enjoy the very best holiday accommodation during their stays in wonderful holiday destinations by allowing them to stay in our own private apartments which have been specified to the very highest standards for the enjoyment of ourselves, our children and our guests.
Frequently Asked Questions
Can we stay for less than one week?
Yes, you can stay for as long or short a period as you like. However there is a minimum charge for any stay which varies depending on the time of year. We also offer large discounts for long stays of two weeks or more. Just contact us to confirm availability, prices, and how to book.
What is included in the price?
Our price includes absolutely everything, including our English speaking representative meeting you on arrival to show you around and answer all of your questions. It also includes all utilities as well as cleaning the apartment before and after your stay. Your bed will also be freshly made up with fine linen and you'll have large Egyptian cotton towels. Wifi internet, cots, highchairs, English TV, etc.. are all included. You will also have our local representative's and our personal contact mobile numbers to use during your stay, in case you need to deal with any difficulties that may arise.
PROVIDING YOU CHECK IN AND OUT AT THE NORMAL TIMES AND LEAVE THE APARTMENT IN A CLEAN AND TIDY CONDITION WHEN YOU LEAVE THERE WIL BE NO OTHER LOCALLY PAYABLE TAXES or CHARGES, once you have booked that's it, no more costs.
How do I book?
You can book on-line at any time as availability and prices are up to date and any special offers available are automatically added. If you have any difficulties you can contact us by e-mail or phone and we will help you process your booking. The price you are quoted is the price you pay only plus a damage deposit of 200 GBP which is fully refunded after your stay.
How do I pay?
We accept online payment through all major credit and debit cards from most countries. You can also pay with your card over the phone. We accept PayPal and we accept bank transfer in Euros or British Pounds.
Can I pay in my own currency?
Yes, If you pay by credit card you will pay the amount in GPB but it will be automatically converted to your own currency by your bank. You can also pay directly in either GBP or Euros by bank transfer.
How will I know how to get to the holiday apartment?
Once we have received your booking, you will receive detailed information about what to do when you arrive and how to contact us during your stay. You will be met at the apartment on arrival and personally shown around so you will be able to ask any questions about the holiday apartment or nearby amenities.
What if I need to cancel?
Any moneys paid on booking the apartment are not refundable apart from damage deposit which is refunded after your stay.If you wish to claim for any lost monies through your insurance company due to events outside your control then we will assist you where we can.
Are pets allowed in the holiday apartments?
For the benefit of all our guests we are afraid pets are not permited in the apartment.
Is smoking allowed in the holiday apartments?
For the benefit of all our guests smoking is not permitted in the apartment.
Is there Wi-Fi in the apartments?
Yes all our apartments have free WiFi Internet.
Is there TV in the holiday apartments?
Yes all our apartments have English television.
What appliances are in the holiday apartment?
Our apartments have most appliances that you will need, including dishwasher, washing machine, vacuum cleaner, hair drier (good ones!), iron, fridge, freezer, kettle, hob, oven, extractor hood, CD/DVD, satelite TV/Radio, food blender etc..
What floor is the apartment on?
Nice Paillon holiday apartment is on the 1st floor above street level (this is 2nd floor on the US system), Brighton Asta holiday apartment is on the 6th floor and Brighton Bella Vista holiday apartment is on the 8th. All our apartments have lift/elevator access from street level to the apartment level.
Is there air-conditiong and heating in the apartment?
All our apartments have an advanced central heating systems, Nice Paillon also has air-conditioning including main living area and individual bedroom controls for perfect temperature for everyones own preference.
I'm driving, where can I park?
Due to the apartments excellent central location and excellent public transport you will not need a car to get around Nice or Brighton. However if you are driving or have hired a car for a few days, the nearest car park to the apartment in Nice is the the secure Massena public car park which is less than 200m away on in Brighton you will find the Regancy Square underground car park very convenient.
What are the terms and conditions of booking?
- Bookings are accepted on the condition that good care is taken of the property and its contents, and that the apartment is left clean and tidy.
- To book the property, please use the online booking system for an instant full booking and confirmation.
Use the contact us form on this website to enquire about other payment methods or schedules and follow the owners instructions to complete your booking.
A refundable damage deposit of £200 will be required with your payment to complete a booking.
Following receipt of the booking information and payment, the Owner will send a confirmation email containing detailed information about your stay.
Bookings are on a "first come first served" basis and are only firm once the booking and payment has been received by the Owner and confirmation has been sent to you.
For very advanced bookings only a non refundable reservation deposit of 50% will secure your dates.
- Payment can be made using credit/debit card online or by phone from any currency and bank transfer in Euros or Great British Pounds. Any formal correspondence should be sent to Matt Winckless, 28 Abbey Road Cambridge, CB5 8HQ, United Kingdom.
- Any balance of the rental cost, is payable not less than eight weeks before the start of the rental period.
- Reservations made within eight weeks of the start of the rental period require full payment at the time of booking.
- Lettings are strictly from 3:00 pm on the first day to 10:30 am on the last day. These times must be strictly observed. The property is checked and cleaned between 10:00 am and 3:00 pm . No personal items will be allowed to be kept in the apartment during this time.
The following fe
- The following Excess Charges Will Apply
Late Arrival: Guests arriving after 6pm, Sundays or Bank Holidays will be charged an out of hour’s fee as set out below:
Arrivals from 3pm – 6pm £0
Arrivals from 6pm – 7pm £15
Arrivals from 7pm – 8pm £20
Arrivals from 8pm – 9pm £30
After 9pm – Collect Keys from Key Safe Location which will be provided.
Sunday and Bank Holiday Arrival Fee£ 40
Christmas, Boxing day, New year’s eve, New year’s Day Fee £50 .
(All late arrival fees are payable in cash to Greeter.)
Breakage £Cost of breakages
Excess cleaning £Cost of cleaning @15 per hour
Rubbish removed £Cost of removal
Late Check Out £Extra night plus cost of re-accommodating next guest where applicable.
Taken from damage deposit or charged to your payment card. - Bed linen, duvet cover, pillow cases, bath towels, and kitchen towels are all provided. Please bring your own beach towels.
- Visitors are responsible and liable for all damage or breakages during their stay, whether accidental or negligent and are required to notify us of any damage/breakages. We ask you kindly to let us know if anything gets broken or damaged and to respect the apartment and all its contents for us and all our guests.
- Internet access (SFR/Virgin) and UK English television (Freeview) are installed in the apartments and can be used by guests free of charge. However the services are provided by third party service providers and the owner accepts no responsibility for the availability, operation or performance of the services during guests stay. Guests should ensure they have up to date security patches, firewall and anti-virus software installed on their equipment before connecting to the Internet. The owner will co-operate with the appropriate legal authorities and guests will be held responsible for any illegal or irresponsible use of internet service.
- The security deposit will be returned after you can contacted us to confirm you have returned home and provided any feedback and informed us of any breakages,, the keys have been returned and on condition that a good report has been received from the checkers that that no damage has been done to the property or its contents and the property is left in a clean and tidy condition ready for the next person. We reserve the right to make a surcharge if the apartment is not left clean and tidy or has been smoked in.
- The maximum number to reside in the property is six, unless otherwise agreed with the owner.
- Should the apartment be uninhabitable, the rental cost and security deposit shall be returned. The Owner accepts no other liability.